⚫ Imported global products: No cancellation available after the order is placed.

⚫ Imported global products: cannot be returned on demand. If the received products are damaged or not matching the order, please contact our guest care center (920024673) for a refund.

⚫ Our guest center has the right to ask for more details to continue the refund process.

⚫ If the guest did not receive the shipment from the shipping company, the shipment will be canceled after 8 days, and The guest is not entitled to claim a refund of the shipment value.

⚫ To return any other Global product, please contact our Guest Care Center (920024673) for a refund.

⚫ To return express products, please visit any Nahdi pharmacy with the purchase receipt within 14 days from the date of purchase.

⚫ Used or damaged items cannot be returned or exchanged.

⚫ Returns are not allowed for insurance purchases.

⚫ You can return what you have purchased under the following conditions:

◉ If the order is cancelled before delivery, full amount charges along with any delivery fees applied will be refunded and will be automatically transferred to your card and will reflect within 7-14 business days. No refund for delivery fees will be made for returned items. Because the service has been used

◉ In case of returning 1+1 or 2+1 items, or discount on the second piece returns, the whole set of products must be returned.

◉ In the case of returning offer items: the entire range of offer must be returned in its value at the time of the offer.

⚫ Purchase invoice is necessary for return services, within 14 days from the date of purchase.

⚫ Items must be in their original condition unchanged (such as color change or damages).

⚫ If you return a product for a refund, we will deduct the number of points collected from your Nuhdeek account.

⚫ If the order is cancelled before delivery, full amount charges along with any delivery fees applied will be refunded and will be automatically transferred to your card and will reflect within 7-14 business days.

⚫ If the barcode is removed or cleared (for pharmaceuticals only).

⚫ Items that require special storage conditions such as refrigerator medicines and baby food.

⚫ Products supplied by health insurance.

⚫ Maternity clothing for public health purposes.